Our current Turnaround Time is up to 6 weeks weeks due to possible delays with suppliers during Lockdown. Many Thanks for your understanding. If you have any queries please email oliviagracecustomerservice@gmail.com
Our current Turnaround Time is up to 6 weeks weeks due to possible delays with suppliers during Lockdown. Many Thanks for your understanding. If you have any queries please email oliviagracecustomerservice@gmail.com
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Customised Items

We have customised items on our website. We are constantly growing our brand and bringing in new products and designs. We only customise non branded items, so you will not find any shop bought pieces in our customised collections. 
☆Please note that when ordering a customised piece our turn around time is approx 7-10 working days before dispatch. Unless we are going through a very demanding period i.e. Christmas and our turnaround will be upto 21 working days.
☆ For our customised clothing please be aware of the washing guidelines. Wash at 30 degree heat and do not tumble dry, Iron inside out. 
☆ We donot accept any returns on customised products unless there is a damage or fault.
☆ Please double check all spellings of personalised items as we cannot refund ir exchange due to fault of your own spelling mistake.